QUERY RESOLUTION ADMINISTRATOR (12-month fixed-term contract)

VACANCY ADVERTISEMENT

QUERY RESOLUTION ADMINISTRATOR (12-month fixed-term contract)

The above vacancy exists within the Queries department and reports to the Team Leader: Queries. The purpose of the job is to render excellent customer service to SAMRO’s members and to grow and retain the organisation's composer and author membership through excellence in administration and relationship building. The ideal candidate will be someone who has completed Grade 12 with at least 2 year’s relevant experience. A Copyright Law or Intellectual Property Law certificate would be an advantage

Goals:

• Query resolution within strict time constraints
• Distribution Audit
• Process royalty and performance adjustments
• General Administrative functions

Minimum requirements:

• Matric;
• 2 years’ relevant experience
• Proven track record of displaying meticulous attention to detail
• Excellent understanding of basic numeric and accounting principles
• Basic knowledge and an interest in musical works
• Good interpersonal skills
• Good written & verbal communication skills
• Intermediate level PC & Keyboard skills including working knowledge of word processing & spreadsheet packages
• Ability to work independently as well as part of a team
• Ability to work under pressure and meet tight deadlines

Core Competencies:

• Time management
• Action orientated
• Results driven
• Innovative & Creative
• Initiative
• Integrity

All positions will be filled in accordance with our Employment Equity policy.

Closing date: 25 July 2022

Email: hr@samro.org.za 

If you do not receive a response within two weeks consider your application unsuccessful.