SAMRO is seeking to appoint a decisive, innovative and seasoned leader of high professional standing as Chief Operating Officer to join the dynamic world or music rights management. Reporting to the CEO and being a member of the Executive Committee (‘EXCO’), the primary responsibility of the COO is to provide operational leadership to advance and optimise SAMRO’s operations, customer services, IT and back-office operations in support of the strategic objectives.
The ideal candidate will be someone who has completed a Masters qualification in a profession, an aspect of management/leadership and/or business administration with a minimum of 5 years’ executive management experience at EXCO level.
The position of COO is a five (5) year fixed-term appointment, with an executive-level remuneration and benefits package commensurate with experience and qualifications. The appointment may be renewed for a further term of office, subject to performance.
Key Performance areas:
- Development of business strategy that leads to the implementation of operational procedures to improve organisational efficiency.
- Lead various cross-functional teams across the business.
- Work closely with the CEO to direct organisational strategy to achieve operational growth, to improve "profitability" and quality of SAMRO's service offering.
- Managing the operational requirements of the business.
Minimum requirements:
- Master’s degree qualification in business administration/legal/finance and/or management;
- 10 years post academic experience;
- 5 years’ experience, preferably in an executive/senior management position;
- Proven experience as a COO or similar role.
Knowledge & Skills:
- Exceptional written and verbal communication skills;
- Exceptional interpersonal and public speaking skills;
- Deep understanding of business functions such as IT, client services and back-office operations and appropriate technical aptitude;
- Evident capability in guiding technology-driven workflow automation and leading transition to tech-enabled environments through workforce optimisation.
- Demonstrable competency in strategic planning, change management and operations strategy;
- Working knowledge of data analysis and performance/operation metrics;
- Outstanding organisational and leadership abilities;
- An ability to deal with complexity and analyse information, to establish the quality of the underlying data;
- A strong process improvement mind-set and passion for quality;
- An ability to interface with all levels of the organisation as well a key international stakeholder;
- Technical aptitude
Core Competencies:
- Aptitude in decision-making and problem-solving;
- Attention to detail and an emphasis on excellence;
- Strategic, operational & business skills;
- Integrity;
- Positive attitude & self-motivated,
- Mission and results driven;
- Budget-focused mindset;
- An aptitude for hard work.
All positions will be filled in accordance with our Employment Equity plan.
If you are confident that you have the necessary qualification and experience to perform the above mentioned duties, please forward your CV (stating which position you are applying for) in confidence to recruit@samro.org.za
If you do not receive a response from us within two weeks of submitting your application, please consider your application unsuccessful.