The above vacancy exists within the Licensing Division and reports to the New Business Manager. The purpose of this role is to grow revenue through licensing music users in a call centre environment. The objective is to ensure compliance and that unauthorised music users are contacted and licensed successfully. The ideal candidate must have successfully completed matric and have at least three year’s working experience in telesales/cold calling.

Goals:

• Revenue Generation
• Calls per day
• Call Quality
• Relationship Management
• Debt Collection
• Monthly Target Plan
• Researcher Lead Conversions
• Adhoc

Minimum requirements:

• Matric
• Knowledge and experience of sales techniques (influencing, negotiating and prospecting)
• Three years telesales / cold calling in a call centre environment experience.
• Collective Management Organisation related experience would be beneficial
• Advanced computer skills, including Word & Excel
• Excellent interpersonal and presentation skills
• Sound understanding of pricing/discounting concepts will be an advantage
• Good written and verbal communication skills
• High level of numeracy
• Accuracy and attention to detail is an essential requirement

Core Competencies:

• Strong Negotiation skills
• Ability to produced results in an unsupervised environment
• Administration skills
• Decision-making
• Persuasiveness
• Strong research and analytical skills
• Organising ability
• Problem solving ability
• Customer focused
• Ability to lead
• Team player.
• Time management skills.

If you are confident that you have the necessary qualification and experience to perform the above mentioned duties, please forward your CV in confidence to recruit@samro.org.za.

All positions will be filled in accordance with our Employment Equity policy.

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